Refund policy
Last updated September 2026
Draft — not legally reviewed. This is a working document written while the product is being built. It must be reviewed by a qualified professional before the service accepts payment or handles other people’s customer data.
30-day money-back guarantee
If Overduly isn’t right for you, ask for a refund within 30 days of your first payment and we’ll refund that payment in full. You don’t need to give a reason.
This covers the first payment on your first paid plan, whether you pay monthly or yearly.
After that
Later renewals aren’t refunded, but you can cancel at any time so you’re not charged again. You keep your plan until the end of the period you’ve already paid for.
How to ask
Email support@overduly.com from the address on your account, or use the link in your Paddle receipt. Paddle is our reseller and Merchant of Record, so the refund itself is issued by Paddle, back to the payment method you used. How long it takes to appear depends on your bank.
Your statutory rights
Nothing in this policy limits any right to a refund you have under the consumer law where you live.